Moving Reviews

Read unedited moving reviews from real TWO MEN AND A TRUCK® customers from all around the United States. No matter where you're moving, you can trust the professionals at your local TWO MEN AND A TRUCK®.

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Overall, TWO MEN AND A TRUCK® has a 4.5 rating.
Based on 264603 reviews.
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by Debbie from Glenpool on
While the movers were prompt and courteous, I heard a few pieces of furniture hit the ground and didn't feel they were handled properly. Our TV stand was broken, reported as glass break but upon further inspection, the back and shelves were broken and had to be thrown away. Also, I have an antique buffet that the shelve was dislodged but we were able to get it back in place.
by Mark from Comstock Park on
Our tow movers were fantastic. Very professional and efficient, with great customer service skills and a great sense of humor. I would recommend
these guys and this company to everyone who needs moving services.
by Bea from Baton Rouge on
Dwayne & Al were on time and very professional. They took good care of my things and moved everything without incident. I would recommend they very highly.
by Joe from Mt. Juliet on
Thank you Richard P., Joshua L., and Mark S. for being so nice. Everyone was professional, friendly, and took very good care of everything. The guys were on time and did the complete move in less time than I thought it would take. They were very careful with the furniture but also about not bumping doorways and walls. Very impressed with them and the company.
by Rita from Springfield on
Cody and Andy were nice and did a good job.
by Brianna from Indianapolis on
I forgot about this survey at first, but when we started looking into it again, we remembered how amazing our movers were! They did a great job, moved us quickly, without damaging goods, and were extremely polite and friendly. We've already recommended Two Men and a Truck to friends and family multiple times.
by Lynda from New Port Richey on
We moved in June, and it was not a pleasant experience. We had Justin and Dwayne. Dwayne was careless....he broke one of my prized plants, put a hole in a porch screen bring an item in and hit the ceiling with a queen size bed frame carrying it over his head going up the stairs.
My l 1/2 year old refrigerator would not go into the kitchen without both doors coming off. That turned out to be my husband's job. We did not realize that at one point, during the move, a couple of good sized dents were on both doors. One was so severe that it's down to the bare metal. It did not leave the place we were moving from in that condition. The beds were put together with absolutely no tightening of the screws. The work of one man was done on certain things which really required the two. We had furniture carried in upside down, which resulted in a mess. Not a good move. Normally I don't complain, but this needed to be said.
by Oscar from San Diego on
Luis and his partner were great!
by Brittany from Raleigh on
the guys were great!!!
by Lori from McKinney on
The Two Men and a Truck moving crew, Alex G., Adrian and Jarrett were AWESOME! They arrived on time, reviewed every part of the paperwork, packed and wrapped everything, loaded and unloaded with precision and courtesy.

When we arrived at the storage facility, the management there was extremely complimentary of Two Men and their standards, professionalism and efficiency and said Two Men is their pick every time.

Pre-move check points from your office personnel, the move team, and the recommendation by the storage provider ensure I'll choose Two Men for my next move, big or small.
by Chae from Arlington on
These guys were amazing! Fast, efficient, and extremely careful. They were very friendly and helpful, and definitely the least stressful part of this entire move.
by Angel from Beacon on
I compared Two Men with many other companies and they were the only ones with a quick 3 days delivery vs the 4-10 open window from others. I moved ahead of my family to SC so wanted a local company that can go back to NY, help pack our items, and deliver back in SC. They were definitely the right choice with the best price.

I received a link with the GPS tracker of the truck so I can tell at all times where it was and how close it was to our home in NY and SC. They arrived on time both places and move took just 3 days (left Fri to NY, pickup Sat, delivered Sun in SC). All items were secured and nothing was missing.

The only setback was that our new King bed frame had two drawers and a mover fell on of them as they were moving a dresser into the MB, braking it completely. I can tell he felt really bad and it was something that can happen to anyone. Two men sent a quality manager onsite the next business day and quickly looked at the damage and ordered two new drawers (cannot ordered only one) directly from the mfg. This will give you an indication of the kind of company they are and the value they offer.

I will definitely use them again in the future since I know they will be there for me in case something bad happens. I highly recommend you pay for valuation insurance in case something similar happens to you. All companies have good/bad reviews online so I am glad I went with my original selection. Also note that pricing never changed and there was no surprise from what they quoted.
by julie from burlington on
need to move from burlington vt to port orange florida towards the end of september. 2500 lbs already stored at vermont moving and storage
by Stephen from Little River on
We had to move from a 4th floor building with the slowest elevator in the world. We thought it would take hours to get our furniture loaded on the truck. We had 4 of the nicest guys, I only remember the name of two, Keith and Antoine. They took all the furniture apart, packed it with care and loaded the truck within 2 1/2 hours even with the snail elevator. We were pleasantly surprised. When we arrived at our new home, they placed everything perfectly. They put together all bed frames and couches quickly. They even helped me to rearrange a small room so everything fit nicely They were the best, I would use your moving company again and recommend you highly to anyone who needs moving. What makes this even sweeter is the cost was actually lower then what was quoted to us and that also is due to the diligence and efficiency of my special team of guys. Thank you for making a stressful day a lot easier to bear.
by Christopher from Pittsburgh on
Chad, Will & Jack were fantastic!
by Kathy from Wilmington on
I've used them twice before and was very satisfied both times and have referred them to friends. Thank you!
by Steve from Boise on
This is long over due. Josh Cooper and Brian Gibson did a fantastic job. They were fast, professional and respectful of my property. I am moving to Nampa in the next several weeks and will use your service again. Thank you
by kathryn from Richmond Va on
On time, very friendly, careful with everything, and quick. Highly recommend. My job was small, so I was happy to see the guys move so quickly. My total time was under 2 hours and I was charged accordingly. Very pleased with this service.
by Catherine from Columbia on
Overall good experience, the two movers were very courteous and worked very hard. The only thing I would complain about is the amount of time it took to initially load the truck. It took much longer than they had anticipated and felt the company should have sent someone out to assist them and notify us of the delay. Also, while the movers did a good job we felt they were lacking some experience (example: unaware of time difference, problems with arranging and stacking boxes/furniture in truck).
by Robert from Canal Fulton on
by Stephanie from Scottsdale on
The movers were on time, extremely polite and efficient. They handled our belongings with care and worked quickly. This was the third time we have used two men and a truck, we will not only use you again, we will most likely request Carlos S. and Manny R. the next time we need your services. They were exemplary employees.
by Nedra from Gresham on
I have a few things to move from Portland to Arkansas. I just need my things moved before i leave area can be stored for delivery at a later date no problem. I need to move as soon as possible and for cheap as possible.
by Elizabeth from Etobicoke on
Patrick and his team were amazing, and so professional, kind, and super efficient. They were so careful, and even rebuilt our furniture on the other side, and still only hit the 4-hour minimum. Would recommend the company (and that crew) to anyone.
by Todd from Olivette on
Service was great. I did not need any boxes since we were just moving furniture across the hall.
by Latoya from Elon on
I would like to take the time to write an awesome review for Two Men and a Truck! The guy I spoke with on the phone was very polite and professional, going over the minimum rate, charges, and fees. Once I confirmed the move, I was charged $100 deposit 48 hours before my scheduled move-in date. I also received a phone call from the office on that day before my card was processed to confirm the move which I greatly appreciated. On the day of the scheduled move, I received a phone call from the actual movers informing me that they were having issues with the truck but would still arrive on time. I was told the movers would arrive anytime between 9am and 10am---even with the issues they still arrived around 9:45. The movers were very nice and professional, taking the time to explain every step of the move-in process. Total time to load my items from my apartment into the truck was 30 minutes. My travel time was also about 30 minutes to my new apartment. Once we arrived at the apartment, the movers took extra care by placing the moving boxes in the appropriate rooms and even assembled my bed, dresser, and couch! Total unload/assembly time was 1 hour, so my complete move from start to finish was 2 hours. I am very pleased with Two Men and a Truck and would recommend them to anyone!
by Nicki from Irving on
by Candy from Green Bay on
The three men were very professional even though it was the hottest, most humid day this summer to move.
by Michael from Atlanta on
This is a very professional company and gives good value for the money. The three guys they sent- and unless you really don’t have much stuff- I recommend three- showed up on time and worked all day moving a ton of stuff accumulated over 30 years. Rondoll, Shannon, and Bob were all very polite and receptive to any suggestions/requests. They drove to the new location very slowly and carefully. The biggest challenge was getting a huge desk upstairs to the Library and also a very large chest around a tight double staircase. It looked impossible but they got it done!

Excellent pre and post move service.
by Kimberly from Marion on
I hired Two Men and a Truck to pack my house and they did an outstanding job!! I was very impressed with the individuals who came and handled everything. They were professional, courteous, kind and took very special care of my items as if they were their own! I moved from Marion, Iowa to Nashville, TN and everything was in a POD for 2 months. I recently just unpacked and there were no issues at all with any of my items. I would highly recommend Two Men and a Truck for packing! The team I had was absolutely fantastic!! Thank you! - Kimberly Stiles
by Wendy from Winter springs on
These guys rocked! Had to move my moving day out a day due to construction delays and they worked with me on the time line. Had 4 guys and 2 trucks move me out of 4 storage units and then helped with reloading and organizing one. They were polite, helpful, and fun!
by Kelly from Racine on
AWESOME - our 4 movers were the VERY BEST - helpful, courteous, efficient, and all around very nice guys. They made our move a delightful and less stressful experience. We would recommend Two Men & A Truck to everyone.
by Lisa from Rossville on
The 3 gentlemen who worked with me were excellent. We had multiple pick up and drop off points and they were patient and helpful. Our last drop was at Goodwill and while the supervisor and I handled the final paperwork the two young men assisted an elderly lady in unloading her car of their own accord. I was duly impressed with their customer service and their compassionate spirit.
by Mark from St Michael on
I was overcharged by 35%, which Two Men and a Truck agreed to refund but never did. Also, the movers damaged our newly refinished wood floors and they will not reimburse me for repairnig the damage. Mark Manaski
by Brenda from home on
Christian, Austin, and Zack were amazing! They moved my in-laws from their home of 22 years into a retirement community on a blazing hot and humid August day in Florida. These young men were courteous to my parents, respectful of their items, knowledgeable in their job, and FAST! I was especially impressed with the way Christian looked after his team and kept the communication going, stepping in to do any job. That young man was everywhere!

After 64 years of marriage, the accumulation of stuff was impressive and there had not been nearly enough downsizing prior to the move, but these young men managed to fit every box, bag, and stitch of furniture into the apartment, including two large couches, and they set as much up as was possible due to space limitations.
by Lori from Austin on
The two men who came to move our house were very professional, neat and super courteous. They did their best to get the job done. Unfortunately, both were relatively new at the job and one had just gotten hurt a week or so before, so they had some deficits which definitely affected getting our job done in a timely manner. Consequently, we were over budget by almost $1,000. I was very clear with the office personnel who took our order that this would be a tough move given the location and the bulk of the furniture. She seemed unphased. In the end it took two days to finish this job (we were just moving from one apartment to the other in the same complex!!) and two different teams of men to complete it. I think some time could have been shaved off the job but the movers were not able to park the truck so they had to walk further (other moving companies I have seen have not had any trouble parking). Many of my pieces were damaged - coach torn and a bureau split in two in addition to numerous scratches and abrasions to expensive furniture. I did end up calling to see about putting in a claim for the sofa and the bureau. The person who answered was wonderful and said he would have the person who handles claims for that location contact me the next day. I never heard back. Repeated calls have garnered no response. Bottom line, I think had the company paired a new employee with an older more seasoned one (and certainly not one who had been really hurt just weeks prior), the outcomes would have been different. In addition, I think it's a poor policy not to come to the home to bid the project that way you are well aware of the location and the heaviness of the furniture you are being asked to move. I waited this long to answer this survey because I really liked the guys who were there the first day to do the move - they were just not seasoned enough and like I said, one was hurt!However, not calling me back to talk to me about my claim is just unacceptable and the fault of those who run this company. So unfortunately, I have to submit a less than positive survey result. Sorry guys! I still need someone to call me back, BTW!
by Felicia from Boynton Beach on
Was very unhappy with office staff - she failed to reimburse me for boxes that were rented and returned - even after repeated requests. Also, I requested and never received a receipt for the total bill as the copy I received the day of the move is illegible.

In addition, after unpacking all of the boxes I realized how poorly the china was packed by one of the movers - several items were broken - very careless mistakes. Lastly, there were only 2 movers and there should have been 3 - it took them way too long to load the truck.
by Walter from Duncan on
A manager at Two Men and a Truck, ROB, sucks the big one. The office made a mistake and told the movers our furniture was going from storage to storage. They knew we were going from storage in our apartment to our new build (house). Movers said they had the wrong information and they were told it was from storage to storage. They said therefore the quote was wrong and the charge would be a LOT HIGHER. They called Rob and I asked if he would work with me on the price because it wasn't my mistake it was theirs. He got mad and told the movers to remove our items from their truck and cancel the move. The movers obviously were not happy and treated our goods roughly as they unloaded the truck. Some of our items were scratched or damaged by this rough treatment. It took them 2 hours to load the truck and 15 minutes to unload it.
You can imagine how it was handled to unload it in 15 minutes. I tell everyone I meet how we were treated by Two Men and a Truck. In all my years I have never seen a manager act like a child. Thank goodness I had the apartment paid until the end of the month and didn't have to be out that day. I called All My Sons and they came down the next day and moved us. With a manager like Rob I don't know how you stay in business.
by Chris from Deltona on
We recently used Two Men and a Truck for our move from Volusia to Seminole County. The movers were very fast and efficient. They were very careful with our belongings and nothing was damaged. We were in a bit of a rush because we had to be out of our home at a certain time because the new owner's would be moving in shortly after. The movers were extremely mindful of this and helpful. The move time was an hour and a half less than had been estimated, which was great! The hourly rate is a bit high compared to other companies, but I feel it is worth it. I had used Two Men and a Truck twice previously and I would use them again. Thank you!
by Andrew from Ottawa on
From the time we began to plan our move, to the confirmation of the last box unloaded in our new home, we were very happy with this company's service and professionalism. Chantal was extremely patient and helpful in setting up the details, and the guys were friendly, quick, and efficient with the move.
Thank you very much!
by Cheryl from Manitowoc on
WILL BE USING THEM AGAIN WHEN I MOVE FROM TWO RIVERS TO MANITOWOC BY JULY OF 2015.
by Jill from Dupont on
I marked "no" with regard to referring. I'm honestly not sure. My husband and I have used your team multiple times, and this was the first time I was really disappointed. I am submitting some photos for reimbursement with regard to damage, and hope to get something back. We spoke to someone right away, and the team manager took photos but it was not followed up on after the first phone call. I really didn't feel like care was taken. The truck had mechanical issues on pick-up and delivery, so while it was a 2 truck 80 mile move, the team of four was not done until nearly 10 pm. Essentially the move took nearly 12 hours, which seemed excessive to us. A few members of the team were grumbling about expectation of a "tip" within earshot of my daughter during the move, which I thought was really inappropriate. Your team was late to arrive, my husband picked up McDonalds for the team during the packing, we provided cold drinks during deliver, and we did tip the team about $40. Maybe that isn't a lot, but I'm sure it is more than a lot of people do. The move was over $3000, so we really felt like the service should have been better. I hope we hear back on our submittal of damage, but I'm honestly not expecting to. I hope you surprise me and win my business back as well as my referral.
by Karen from Libertyville on
Job was not estimated correctly. Minor damage to multiple pieces of furniture
by Steve from East Lansing on
Used a rental truck and did not have adequate moving equipment, including basic tools.

Did not move everything even though one time was stated up front as a high priority.

Very slow to respond in getting claims handles. Had to call several times.

Overall main mover tried very hard but did not have competent partner and consequently was sliding furniture down stairs and doing other such activities that caused damage to keep the move going. Therefore we do not blame him but the franchise for not properly supporting him.
by Wanda from Chapin on
Our family has used your services a few times. Have always been pleased with the professional and courteous service provided. The guys were once again, "awesome" on this last move. Not planning any moves in the near future but will recommend your company to anyone who is.
by Steve from Nortport on
Movers were excellent...however office staff should pay more attention to their customers. We made an appointment for 5pm and office staff was thoughtful to ask if they could come early, which I kindly declined because I wasn't available...HOWEVER, when I later suggested that we wouldn't be ready until 5:00 (our original appointment time) the lady I believe her name was Jessica in the Tuscaloosa, AL location, sounded slightly frustrated and said that her men had been waiting around for my job all day. I have had good experiences with Two Men previously...My point today is, if you make an appointment, don't act like its a chore to come at that time. I know this is just one individual but I just didn't appreciate it. That's the whole point of making appointments. Thank you.
by Joan from Leslie on
I am unhappy with the move itself due to 1)staff arrived with an outdated estimate; 2)did not bring the carpet shield that I requested during the confirmation call and said they would get it between houses; 3)tipped jewelry armoire on its side; 4)took many long breaks while loading resulting leaving much later than anticipated and the driver decided not to stop and get the carpet shield between houses without notifying me.

The move took place on June 21, and today is August 12 and the damages to the new house have still not been done. To date, I have made about 20 calls in an attempt to get this taken care of. I submitted my concerns to customer care through the website on July 28 and was contacted by Charly Henry. She contacted the owner/manager, Ashley Skaggs who assured me that she would take care of this personally. My first contact with Ashley was July 30. Two of the three repairs were just completed last week, but the damage to the kitchen linoleum floor still is not set up. A vendor to repair wood floors contacted me last week and I have not heard from Ashley since. My last email from Charly Henry informed me that the corporate office only serves as a liaison and does not mandate a specific resolution. I find it odd that the corporate office is not concerned that a franchise is giving them a bad reputation. Feel free to contact me at 517-896-8702.
by Gherig from Phoenix on
Brandon & Justin were very professional and very easy to get along with during all of the process.
Thank you!!! Thank you!!! Thank you!!!!
by Jillian from Island Lake on
We used Two Men and a Truck for the second time this past weekend and this experience was just as great as the first. The three young gentlemen who moved us - Mayfield, Paparella and Walter (I only have their last names, sorry!) - were truly outstanding. They were fast, professional, careful and lovely to be around. They made what is a very stressful experience - moving - much easier with their customer service mindset. We were extremely pleased with everything and can't thank you enough. I will definitely continue to recommend Two Men and a Truck to anyone I know who is relocating.

Thanks again!
by Joanne from Mitchell's Corners on
The whole process was very professional from beginning to end. Shaun the scheduler came to the house to give a quote, he was very friendly and professional and answered all my questions. The day of the move Kyle, Luke and Evan arrived on time and started working in a very organized fashion, quick and efficient. Even though there was a delay on my part and there were some challenges all three of the guys were relaxed with a good sense of humour. I highly recommend them, thanks guys!
by Faye from Gahanna on
You probably will not receive this email. I did not respond in June 2013 b ecause the service did not meet my needs for timelyness, updates about the status for the day, and the value of my time and money. The young man Corey was kind and helpful. However, the truck arrived six hours late. My friends and family were waiting around to support me but the day wore on. If the truck had been on time I would not have been moved at night. I have not recommended you to any of my friends because I felt robbed to pay for the lack of professionalism and respect given to me.
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